Carol Claflin

Business Development Manager

Carol Claflin has 10 years of experience in business development. She began as a lead generator and CRM manager for Brindlee Mountain Fire Apparatus. She worked as an Analyst and Business Development Specialist for LEC Management and was instrumental in opening a new line of business serving higher education based on the Clery Compliance requirements for all federally funded colleges and universities. In 2015, Carol took her ability to navigate and market solutions for complex federal compliance requirements to the cyber world. She was instrumental in developing a first-to-market business offering to meet the DFARS 252.204-7012 Cybersecurity requirement, as well as competitive procurement strategy leveraging the compliance requirements. She expanded her skills to include technical recruiting and talent management in support of business growth.

Carol brings her lead generation, market research, competitive strategy and intelligence, proposal development and response, customer relationship management, recruiting, and talent management skills to ITC Defense as Business Development Manager.